Product Manager, Elevance Health
↳ 📅 MAR 2024 - PRESENT
• Directed three Scrum teams in data engineering to maintain continuous data availability for claims, member, and provider anomaly detection projects
• Developed data quality rules and tools, enhancing feature identification and reducing data governance team time by 30%
• Applied AI algorithms to patient medical profiles to flag high-risk individuals and route insights to Care Management
• Developed and implemented an analytic solution for claims recovery, projecting $4M in monthly savings
• Orchestrated the alignment of product data requirements as part of the $140M BCBSKC commercialization initiative
• Optimized data exchange within the platform, reducing system interoperability setup time by 2 weeks
Product Manager, Elligo Health Research
↳ 📅 JUN 2022 - APR 2023
• Helped transition the product from Pilot to General Availability (GA) and successfully released it to 50 sites and increased the user base on the platform by 5x.
• Launched a chat application using Generative AI to help users book an appointment with the research sites
• Prioritized product roadmap with developers, aligning the product vision with the market.
• Applied Agile methodologies to optimize project management and enhance team collaboration, resulting in faster product development cycles
• Coordinated with development teams to execute significant database architectural changes in Salesforce
• Leveraged AI-driven models to personalize study recommendations for research sites based on their historical participation and speciality preferences
• Researched and defined customer segmentation and value proposition for the product
• Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place
• Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates
• Managed stakeholder expectations effectively throughout the entire product development process
• Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates
• Documented user stories, specifications, and product features into detailed work orders to communicate across teams and build mandatory requirements through JIRA
• Developed product documentation in Confluence to communicate upcoming features and products to internal teams
Product Manager / Software Engineer, b.well Connected Health
↳ 📅 APR 2019 - APR 2022
• Worked on full-stack application to enable new functionalities, solve bugs, and integrate APIs
• Helped ensure identity verification of users when accessing services such as medical records and insurance
• Built an access code service for a new COVID-19 vaccine scheduling app leading to 50k+ vaccinations
• Designed an ETL process of the data pipeline and improved performance by 30%
• Enhanced user experience using Figma and Miro, resulting in increased customer satisfaction
• Applied Agile methodologies to optimize project management and enhance team collaboration
• Enable the platform to send SMS messages using Twilio
• Took leadership to develop new processes and train new members, resulting in easy onboarding of the new employees
Product Manager, SilverTouch Technologies, INDIA
↳ 📅 JUN 2014 - MAY 2016
• Determined operational objectives by studying business functions and gathering information
• Collaborated with cross-functional teams to identify opportunities for process improvements
• Developed applications using agile methodology and scrum method of Project Management
• Documented user stories, specifications, and product features through JIRA
Masters in Computer Science
↳ California State University-Los Angeles | GPA: 3.78
• Research: Airbnb House Rental Price Prediction using machine learning algorithms
• Research: Mars Rover Simulation - Built an AI for ROVER movement and science harnessing
• Research: Twitter Gender Classification - Achieved 73% accuracy with Multinomial Naïve Bayes
• Research: House Sales Prediction in King County
B.Tech in Computer Engineering
↳ INDUS University, India