Professional Summary
Highly organized and analytical professional with over 5 years experience in providing mindful leadership to improve operation performance, program outcomes, and technical capabilities. Through strong leadership, creativity, and effective communication I enable teams and companies to achieve results and create outsized impact.
Employment History
Product Manager, Elevance Health
↳ 📅 MAR 2024 - PRESENT
• Directed three Scrum teams in data engineering to maintain continuous data availability for claims, member, and provider anomaly detection projects
• Developed data quality rules and tools, enhancing feature identification and reducing data governance team time by 30%
• Applied AI algorithms to patient medical profiles to flag high-risk individuals and route insights to Care Management
• Developed and implemented an analytic solution for claims recovery, projecting $4M in monthly savings
• Orchestrated the alignment of product data requirements as part of the $140M BCBSKC commercialization initiative
• Optimized data exchange within the platform, reducing system interoperability setup time by 2 weeks
Product Manager, Elligo Health Research
↳ 📅 JUN 2022 - APR 2023
• Led the development of SSO for easy access to the program site and performed real-time operations to increase member engagement
• Established a streamlined data flow via the Centralized Data Platform automating data ingestion, processing, and extraction
• Helped transition the product from Pilot to General Availability (GA) and successfully released it to 50 sites and increased the user base by 5x
• Launched a chat application using Generative AI to help users book an appointment with research sites
• Coordinated with development teams to execute significant database architectural changes in Salesforce
• Leveraged AI-driven models to personalize study recommendations for research sites based on their historical participation
Product Manager / Software Engineer, b.well Connected Health
↳ 📅 APR 2019 - APR 2022
• Worked on full-stack application to enable new functionalities, solve bugs, and integrate APIs
• Helped ensure identity verification of users when accessing services such as medical records and insurance
• Built an access code service for a new COVID-19 vaccine scheduling app leading to 50k+ vaccinations
• Designed an ETL process of the data pipeline and improved performance by 30%
• Enhanced user experience using Figma and Miro, resulting in increased customer satisfaction
• Applied Agile methodologies to optimize project management and enhance team collaboration
Product Manager, SilverTouch Technologies, INDIA
↳ 📅 JUN 2014 - MAY 2016
• Determined operational objectives by studying business functions and gathering information
• Collaborated with cross-functional teams to identify opportunities for process improvements
• Developed applications using agile methodology and scrum method of Project Management
• Documented user stories, specifications, and product features through JIRA
Education
Masters in Computer Science
↳ California State University-Los Angeles | GPA: 3.78
• Research: Airbnb House Rental Price Prediction using machine learning algorithms
• Research: Mars Rover Simulation - Built an AI for ROVER movement and science harnessing
• Research: Twitter Gender Classification - Achieved 73% accuracy with Multinomial Naïve Bayes
• Research: House Sales Prediction in King County
B.Tech in Computer Engineering
↳ INDUS University, India
Skills
Agile/Scrum Methodologies • Prioritization and Execution • Product Roadmaps, Vision and Strategy • Data Analysis • Product Lifecycle Management • Product Design & Development • User Experience (UX) Design • Technical Writing • Vibe Coding
Tools and Cloud Technologies
JIRA • Confluence • Click-up • Product Board • Figma • Miro • Excel • Balsamiq • Mixpanel • Google Analytics • Hubspot • Posthog • Pendo • Salesforce • Tableau • Git • Zendesk • AWS - S3 • Google Cloud Platform